Shipping & Delivery
SHIPPING & DELIVERY POLICY
Order Processing
Orders are typically processed within 1–4 business days.
Once your order has been processed, it will be shipped from our warehouse using our available shipping partners.
Estimated Delivery Time
Delivery within the United States is generally expected within 7–14 business days after shipment.
Please note that delivery times may vary due to carrier delays, weather conditions, customs processing, holidays, or other circumstances outside of our control.
Shipping Options
Free Standard Shipping (USA)
First-Class Expedited Shipping (Insured) – $8.99
Change of Address Policy
Customers may request a delivery address change by contacting Vensafex customer support within 24 hours of placing an order.
Once an order has been processed or dispatched, the delivery address cannot be changed.
Customers are responsible for ensuring that all shipping information is accurate at the time of purchase.
Order Cancellation Policy
Orders may be canceled within 24 hours of purchase, provided that the order has not already been processed or shipped.
Once an order has been shipped, it can no longer be canceled. Eligible items may still be returned in accordance with our Return & Refund Policy.
To request an order cancellation, please contact us as soon as possible.
Damaged Parcels in Transit
If your parcel arrives damaged, please contact us within 5 business days of delivery.
To help us review your claim, we may request photos or videos of the damaged package, product, shipping label, and any visible damage.
After reviewing the claim, Vensafex may provide a replacement, refund, store credit, or another appropriate resolution for items confirmed to have been damaged during transit.
Contact Us
Vensafex
Email: support@vensafex.com
Phone: +1 406 476 4801